Fondly referred to as
�Mr. Southside Electric,� career
co-op employee Franklin Delano Harris truly
is ...
A Man of the People
Story and Photos by Laura Emery,
Field Editor
From board members to co-op
members, from legislators to fellow employees, says Harris: "I
always try to give people the best of me." |
It�s been said that there�s no
greater gift than the ability to make people smile. And Frank Harris has
that gift.
Harris, manager of public & member relations at
Crewe-based Southside Electric Cooperative (SEC), is known and loved for his
depth of character, his positive energy, and his magnetic personality. He is
polished and has a natural comfort when dealing with people � whether it�s
communicating with politicians in Washington, D.C., or local folks in
attendance at SEC annual meetings.
He is, perhaps, the quintessential communicator, and in
this, the Cooperative Month of October, the ideal cooperative personality to
profile.
Harris started his 33-year career
with SEC on July 1, 1977. He brought with him a double major in sociology
and psychology and minors in history and philosophy from Virginia State
University and Virginia Commonwealth University. Harris also had six years
of service in the Army under his belt, having worked as a medical specialist
at the Army Medical Corps (affiliated with the Walter Reed Army Institute of
Research). He was also stationed at Fort Jay, N.Y., with the U.S. Army
Hospital.
At SEC, Harris was hired as a
consumer-service adviser trainee and worked in that position until 1979,
when he became the consumer-service adviser. In 1982, he was promoted to his
current position as manager of public & member relations. Rhonda Curtis,
manager of customer services & public relations with Rappahannock Electric
Cooperative, speaks highly of Harris. �Frank�s actions always have the best
interest of the member and his cooperative at heart. He�s a man of character
and dependability and always finds a positive side to any situation. Working
with someone like Frank is one of those wonderful, unexpected bonuses that
materialize over the course of one�s career.�
Harris takes his position seriously, and approaches the
job much like he does his life. �Anybody can sell electricity,� he says,
�but not necessarily good service. And here at SEC, we try to provide both
at the highest quality. I always try to give people the best of me. I help
members understand the cooperative concept, and how cooperatives are
different. I �sell� the co-op. You�ve got to believe in what you�re saying,
and I believe in the co-op.�
Harris talking to an SEC member during
annual meeting. |
SEC also places high value on
being a good corporate citizen in the areas it serves. As a result, a good
portion of Harris� job ties into the local community. He is serving his
fifth term on the Amelia County Board of Supervisors, representing district
5 (currently as chairman), where he resides. He points out that it�s all
because the co-op has afforded him the opportunity to do that � to be a part
of the community and help
the people SEC serves (more than 54,000 members
spread across 18 counties).
It�s All in the Eyes
The eyes say it all. One moment, Harris� eyes are a
relaxed, serious chocolate-brown as he is in his comfort zone discussing
matters related to SEC. But the conversation turns from business to personal
in nature and the eyes are now a pair of bashful brown pools, an embarrassed
smile beginning to spread across his face. �I don�t know why anyone would
want to write an article about me,� he says.
The depth of experience in Harris� personal life,
however, might surprise many people. And the impact he unknowingly has on
those around him would probably surprise Harris.
Says SEC president and CEO Jeff Edwards, �Frank radiates
such a positive attitude and his pleasant demeanor is contagious. You can�t
help but smile after talking to Frank.�
Even through tremendous adversity, his buoyant spirit has
prevailed. Your quality of life depends on you and nobody else, Harris
points out.
Jack Reasor, CEO of Old Dominion
Electric Cooperative, says of Harris: �Frank is often called �Mr. Southside
Electric Co-op� and, deservingly so, for his dedication to the cooperative
and its members. I have a tremendous respect for Frank�s open and friendly
demeanor and his positive outlook on life, every day.�
Man Behind the Laugh
Harris with an SEC
employee. |
Born in Ford, Va., in 1940 to Walter and Jessie Harris,
Frank was one of 15 children. �We were always a very close-knit family, he
says. Of his siblings, nine are still living � seven sisters and two
brothers. As a result, Harris is proud to report that he has 39 nieces and
nephews and 25 great-nieces and -nephews.
His affable personality regularly bubbles over into
hearty laughter. You can tell Harris is nearby just by the sound of his
laugh.
But life hasn�t always given Harris a reason to laugh.
Eleven years ago, he lost the first of his two greatest loves. His daughter,
Miriam, died in a single-car accident on her way home from work one evening
in 1999. She was only 28 years old.
Says Richard Johnstone, V.P. of the Virginia, Maryland &
Delaware Association of Electric Cooperatives (VMDAEC), �She was his only
child and the light of his life. She was a good student, very bright and
likeable and talented. It was a real tragedy when she died.�
When he speaks of his loss, Harris� eyes become sad � yet
he struggles to maintain his composure. �It hit us pretty hard; took the
wind out of our sails. You don�t get over something like that; you just
learn to cope. You cherish the memories. The tykster � that�s what I used to
call her � collected angels and bells.�
Harris stares into the distance as he revisits those
memories. �She was the spittin� image of her mother. Very well liked. She
was definitely a daddy�s girl,� he finally says.
The Harrises set up a scholarship fund in her honor � the
Miriam Eileen Harris Memorial Scholarship Fund. �It goes each year to an
aspiring senior graduating from high school and going into the humanities or
the sciences, which is what she was interested in,� he explains.
In
a painfully brief time, Harris lost the two
loves of his life. His only child, Miriam,
died in a car accident in 1999. His wife of
38 years, Marian, passed away five years
later. |
Then, five years later, his wife of 38 years, Marian,
passed away from a debilitating arthritic condition called ankylosing
spondylitis with Crohn�s Disease. It�s a long-term disease that causes
inflammation of the joints between the spinal bones, and the joints between
the spine and pelvis. It eventually causes the affected spinal bones to join
together.
�For Marian, it just kept getting progressively worse,�
he explains. Harris had known Marian since he was five years old. The two
were wed in 1966. He says, �It was love at first sight with Marian. She had
such a beautiful personality, and we had so much in common. She was the love
of my life. There�s nobody else out there like her.�
Within a few years� time, Harris� life as he knew it had
changed entirely. At that point, he could either regress into a tailspin, or
pick up the pieces and move forward. �It hit me like a ton of bricks. You
can be down, but that doesn�t mean you need to stay down,� he reflects.
The Harris family had always been strong in their faith �
and, still, Harris is a very involved member (deacon, trustee, and choir
member) of Mount Zion Baptist Church in Ford, Va.
�I am thankful for the time the good Lord had given us,
as well as for the quality of life we had as a family,� he says. �I�m not
perfect by any means. I haven�t dotted all the i�s or crossed all the t�s �
but He understands. I look forward to reuniting with them in heaven one
day.� A few seconds later, he adds with a laugh: �I�m not anxious to get
there just yet, though. I�ve got a few more mountains to climb!�
In his spare time, Harris enjoys singing. Music was
always the lifeblood of his family. �My mother played the piano at a lot of
churches, and I was always with her. When I was five years old, my mother
set up a gospel group of one of my brothers and two of my sisters and I. We
were called �The Kinder�garten Four� and we sang all over Southside, Va. We
even had a 15-minute program on WKLV in Blackstone on Sunday mornings.�
Harris with state senator Henry Marsh.
|
The close-knit siblings eventually grew up, but continued
to sing together. The name of the group was later changed to its current
name, �The Harmony Gems.� Music also extended into Harris� immediate family.
His wife, a music teacher, would play the keyboard while he and his daughter
would harmonize together. �We always enjoyed making music together,� he
says.
As Harris softly sings his favorite hymn � It Is Well
with My Soul � he gets misty-eyed with emotion. Yet, much like his life, he
continues to sing through the tears. �When peace, like a river, attendeth my
way, When sorrows like sea billows roll; Whatever my lot, Thou has taught me
to say, It is well, it is well, with my soul.�
�Leaps and Bounds�
For 33 years, Harris has been one of the best-known faces
of SEC. �I�ve watched SEC grow by leaps and bounds over the years,� he says.
Harris is quick to credit the cooperative�s board and management for the
cooperative�s success, commending them for their hard work over the years.
�Frank is not only held in high esteem by his fellow
electric co-op communicators,� says Jeb Hockman of VMDAEC, �but also by
those who work for all types of co-ops throughout the state. He is a true
people person who cares about others. When I grow up, I want to be Frank.�
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